1.1 MyBrandE aims to provide exceptional services and products. If you are not satisfied with a service or product you have purchased, you may request a refund within 14 days from the date of purchase.

1.2 To request a refund, please contact our customer support team at [contact email or phone number] and provide the necessary details, including your order number and a description of the issue.

1.3 Refund requests will be reviewed on a case-by-case basis. We may ask for additional information or evidence to assess the request.

1.4 Once your refund request is approved, we will process the refund within 14 days to the original payment method used for the purchase.

1.5 Please note that refunds are not applicable for the following services: AI Logo Maker, My Design Mate, My T-Shirt Maker, and Web Template.

2.1 Some services, products, or merchandise may have specific refund policies detailed in their descriptions or terms. Users are encouraged to review these policies before making a purchase.

3.1 MyBrandE may update or modify the refund and return policy as necessary to enhance user experience and platform functionality. Users will be notified of significant changes when applicable.